Privacy Policy.

Last updated: October 1, 2026.

RLSAND Inc. ("we", "us") respects your privacy. This policy describes the limited information we collect, how we use it, and how to contact us.

What we collect

RLSAND HOME app

Your HomeKit data — rooms, accessories, scenes, sensor names, automation rules — stays in your home, managed by Apple's HomeKit, and never reaches our servers. (HomeKit itself may store and sync this across your own Apple devices and home hubs, and lets you control your home remotely — that's Apple's framework, not us.) The app reads your HomeKit data locally on your device to display and modify your automations.

AI features. When you describe an automation in your own words ("turn the kitchen lights on when it's dark"), the app understands it on your device, using its own parser and Apple Intelligence (Apple's Foundation Models framework). RLSAND does not operate or use any third-party AI service, and your words are never sent to RLSAND.

Microphone and speech recognition. If you choose to talk to the app's AI Wizard, the app asks for access to your microphone. The microphone is used only while voice mode is on in the AI Wizard: you turn it on with the mic button, and it stays on, listening for your next sentence, until you stop it, leave the page, or it pauses after a period of silence. Your speech is turned into text by Apple's speech recognition on your device. RLSAND does not record, store, or send your audio or the words recognized from it, and neither is included in analytics. To recognize names more accurately, the app gives the on-device recognizer the names of your rooms and devices; those names stay on your device. The app's spoken replies are also produced on your device. You can turn microphone access off at any time in your device's Settings and still type instead.

Private Cloud Compute. Where this option is available, and only if you choose to allow it, the words of a request the app can't fully understand on your device may be sent to Apple's Private Cloud Compute for a second opinion. The app asks before it sends anything. Only a request you submitted yourself can be sent: text you typed and sent, or a spoken request the app read back to you and you confirmed with "yes". That may include names you used, such as a room or device name. The app's own wording, your answers to its follow-up questions, your home's list of rooms, devices or sensors, and your audio are never sent. RLSAND never receives any of it. You can change this choice at any time in the app's Settings.

iCloud sync. If you turn on iCloud sync in the app's Settings, your app preferences (such as display, units, voice and AI settings) are stored in your own iCloud account through Apple's iCloud service, so they match on your devices. RLSAND cannot access your iCloud account. The app does not copy your HomeKit data to iCloud. Settings tied to a specific room or device, such as darkness levels, paired shades, paired automations and learned nicknames, stay on each device and are not synced between your devices for now. If iCloud sync is off, the app sends nothing to iCloud. Temporary copies of your home's layout that the app keeps to start faster are stored on your device, protected by your device passcode, and left out of device backups.

Siri and Search. On iOS and iPadOS 18 or later, the app can add the names of your rooms, devices, scenes and automations, with the room and kind of device, to the Search index on your device, so they appear in Search and Siri Suggestions and help Siri find them. When you run a scene or automation in the app, the app also tells Siri about it, so Siri can learn your routines. The words you type or speak to create an automation are never included, and neither are HomeKit identifiers. This is handled by Apple's Spotlight and Siri frameworks, under Apple's privacy practices; RLSAND does not receive this information. It is on by default. You can turn it off in the app under Settings → General → Siri and Search, which removes these names and routines from the index.

Analytics (optional). If you choose to share it, the app sends anonymous product-interaction analytics — which features are used and basic app events — through TelemetryDeck. Nothing is sent until you turn it on (on the last page of the app's introduction, or in Settings), and you can turn it off at any time. This data is not linked to your identity, is not used to track you across apps or websites, and contains none of your HomeKit data, request text, audio or spoken words. For voice features it records only anonymous counts, such as whether a voice session was started or finished.

Website & support

If you submit the support form or contact form on this site, we receive the information you provide (name, email, the issue you described, optional device and version metadata). We use this only to respond to your request and may retain it in our support email archive.

Standard server logs (IP address, user agent, requested URL) are kept for short periods to support security and debugging.

How we use it

• To provide the natural-language and AI features in the app.
• To understand, in aggregate, which features are used so we can improve the app.
• To respond to your questions and support requests.
• To keep our service running and secure.

How we share it

We do not sell, rent, or share your information with third parties for their own purposes. The only companies that ever handle it are the providers that operate the app and site on our behalf — our anonymous-analytics provider (TelemetryDeck), our email-delivery service (which transmits your form message to us), and our hosting provider — strictly to run the product, and only the minimum required. AI features run on your device using Apple's frameworks (and, only if you allow it, Apple's Private Cloud Compute, as described above). We do not operate or engage any AI provider, so your request text is never sent to RLSAND or to a third-party AI service. We disclose information only if required by law.

Retention

Support correspondence: kept while it's useful for ongoing support. Server logs: short-lived. You can ask us to delete your support correspondence at any time. We keep no AI or voice logs: your requests and speech are handled on your device (or, if you allow it, by Apple's Private Cloud Compute) and never reach us.

Your rights

Depending on where you live, you may have rights to access, correct, or delete information we hold about you. Reach us through our contact form and we'll respond.

Children

RLSAND HOME is intended for adults setting up and managing a home, and is not directed to children. We do not knowingly collect information from children under 13.

Changes

We'll update this page when our practices change. Material changes will be highlighted at the top.

Contact

Questions about this policy: use our contact form.